From identity source to PointClickCare
in four steps
Replace the manual back-and-forth between spreadsheets, emails, and the PointClickCare admin portal with an automated pipeline that works with whatever identity source you already have.
Connect Your Identity Source
Link Entra ID with SCIM auto-provisioning, deploy the AD Agent for on-premises sync, configure API keys for custom integrations, or simply upload a CSV.
- SCIM 2.0 with batch buffering
- On-prem Active Directory agent
- REST API with tenant-scoped keys
- CSV/Excel bulk import
Map Fields & Configure Rules
Define how source attributes translate to PointClickCare fields. Use direct mappings, templates, concatenation, computed values, or conditional logic.
- 6 mapping rule types
- Conditional transformation logic
- Reusable provisioning templates
- Pre-submission validation
Validate & Approve
Every request passes through validation and optional approval workflows. Role-based or user-specific approvers with configurable auto-approval timers.
- Row-level field validation
- Configurable approval chains
- Auto-approval timers
- Manager notification alerts
Provision Automatically
Credric submits to PointClickCare and tracks the async response. Users appear within minutes — with full audit trail.
- Automatic message construction
- Async response webhook handling
- Retry logic with circuit breaker
- Complete audit logging
Track every job through the pipeline
Real-time visibility into every provisioning request — from submission through PointClickCare processing to completion.
Full pipeline visibility with stage-by-stage tracking
Conditional mapping rules that assign PointClickCare fields automatically based on source attributes
Enterprise infrastructure. Healthcare reliability.
Healthcare organizations can't afford provisioning systems that lose requests, fail silently, or buckle under load. Credric is engineered for the operational realities of healthcare IT — where systems go down, staff changes happen at 2 AM, and every account matters.
Intelligent Retry
When PointClickCare is slow or unavailable, requests are automatically queued and retried. No manual resubmission. No lost work.
Automatic Failover
Built-in circuit breaker detects service degradation and pauses submissions to prevent cascading failures. Processing resumes automatically when the service recovers.
Concurrent Processing
Handle high-volume provisioning across multiple facilities simultaneously. Designed for organizations managing hundreds or thousands of staff changes.
Nothing Gets Lost
Every request is durably tracked from submission to completion. Failed jobs are captured for review and retry — no silent failures, no missing records.
Any Scale
From single-facility clinics to multi-state healthcare networks. The same reliability whether you are provisioning 10 accounts or 10,000.
Identity Lifecycle
Staff identities change — name changes, credential updates, role transitions. Credric handles these automatically with configurable policies. Accounts stay accurate without manual cleanup.
Ready to automate
PointClickCare provisioning?
See how Credric can give your IT team back the hours they spend on manual account management — regardless of your infrastructure.