Features

Manual provisioning doesn't scale

Every new hire, transfer, and termination means someone manually creating or updating accounts in PointClickCare. In high-turnover healthcare environments, that adds up to hours of repetitive work every week — and delays that keep new staff waiting.

Automated Provisioning

Automatically create, update, and disable PointClickCare accounts as staff changes happen. No manual data entry, no delays waiting on IT tickets.

Works With Your Infrastructure

Not every organization is in the cloud — and that's fine. Connect Entra ID via SCIM, sync from on-prem Active Directory, import CSV/Excel files, or use the REST API. Credric meets you where you are.

Approval Workflows

Route provisioning requests through configurable approval chains. Role-based or user-specific approvers with auto-approval timers.

Care Team Portal

Agency staff arriving in 20 minutes? No problem. Care team leads securely provision PointClickCare and SSO accounts just-in-time from pre-built templates with one click — including Active Directory or Entra ID writeback. Password resets, auto-revocation, and optional approval workflows — all without an IT ticket.

Access Reviews

Run compliance campaigns that reconcile PointClickCare users against your identity sources. Detect drift, orphaned accounts, and unauthorized access — then certify or revoke in bulk.

Bulk Import

Upload CSV or Excel files for batch provisioning. Column auto-detection, row-level validation, and progress tracking for thousands of records.

AD Agent Sync

Deploy an on-premises agent for bidirectional Active Directory synchronization. Group monitoring, OU management, and writeback support.

Enterprise Security

AES-256 encryption at rest, TOTP and email MFA, facility-scoped RBAC, session management, and API key controls. Built for healthcare.

Real-Time Dashboard

Monitor provisioning health, success rates, pending jobs, and upcoming revocations. Activity feeds and trend analysis at a glance.

Multi-Facility Management

Manage all your PointClickCare facilities from a single dashboard. Facility-scoped permissions, per-facility settings, and organization-wide audit trails — all in one place.

Field Mapping Engine

Map source attributes to PointClickCare fields with direct, concatenate, template, computed, and static rules. Conditional logic for complex transformations.

Identity Lifecycle

Staff identities change — name changes, credential updates, role transitions. Credric handles these automatically with configurable policies so accounts stay accurate without manual intervention.

See it in action

Real product screenshots from a live healthcare organization.

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Provisioned users page showing staff across multiple facilities with status tracking

Manage all provisioned PointClickCare users across your facilities

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Provisioning templates for quick user creation with pre-configured roles and facilities

Pre-configured templates for rapid provisioning

Get Started

Ready to automate
PointClickCare provisioning?

See how Credric can give your IT team back the hours they spend on manual account management — regardless of your infrastructure.

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